Question 1

Newspack Insurance

Accepted Answer

Running a newsagency or lottery retail business comes with its own set of risks – from public liability and theft to business interruption and property damage. Having the right insurance in place isn’t just good practice, it’s essential protection for everything you’ve worked hard to build.

As an ALNA member, you have access to a dedicated insurance service built specifically for businesses like yours. Newspack Insurance offers competitive policies tailored to the newsagency and lottery retail sector, backed by the kind of personalised service that’s rare in today’s market. Members consistently rate their experience highly – particularly the prompt, attentive support from dedicated ALNA contact.

Question 2

Staff & Wage Assistance

Accepted Answer

Employment matters can be tricky – that’s why ALNA members have complimentary access to our Industrial Relations specialist Tania Harris for expert guidance on wage rates, unfair dismissal, compliance and everyday employment questions.

We’ve also put together practical resources to help:

Free Employment Guides – performance management, leave, compliance and ready-to-use business policies.
Discounted Compliance Audit – a desktop review with rectification report, giving you peace of mind.
Fact Sheets & Templates – contracts, job descriptions, performance reviews and more.

Question 3

Local Retailers Hub

Accepted Answer

Coming Soon

ALNA’s new Local Retailers Hub will be your online home for resources, connections and opportunities. Connect with fellow members and industry professionals, access online training, enter member competitions, and get expert answers to your questions – all in one place.

Question 4

Leasing Support

Accepted Answer

Commercial leasing can be complex — that’s why ALNA members have access to our leasing specialist Michael Cuda. With decades of experience in property agreements, Michael provides personalised advice on lease negotiations, landlord disputes and more, via phone or email.

Member Resources:

Free Leasing Guide – practical insights and real-world examples to help you navigate lease agreements with confidence.
Discounted Leasing Representation – if you need dedicated negotiation on your behalf, members can engage Michael’s services at a reduced rate.
New Lease Bond – a flexible, cost-effective alternative to traditional bank guarantees.
Online Bank Guarantees – secured in as little as 24 hours and cheaper than traditional options.

Question 5

Industry Roadshow Events & Networking

Accepted Answer

Staying connected in this industry matters – and ALNA makes it easy. Our annual Industry Roadshow events and Industry Breakfasts bring members together face-to-face across Australia for valuable networking, expert insights, and the latest industry updates straight from the people who matter.

We also run monthly online webinars – register to watch live and stay informed from wherever you are. Miss a session? Every webinar is available as a podcast on Spotify so you can tune in on your own terms.

Question 6

Grow Your Skills & Boost Your Business

Accepted Answer

Your business is only as strong as the people running it – and ALNA is invested in your success. Boost Your Business is a free, practical skills program developed by ALNA and our key industry partners, built specifically for newsagency and lottery retailers.

Choose from 21 training modules across three levels – foundation, core and advanced business skills. Each module takes around 30 minutes, features engaging video and audio content, and can be completed on any device, at any time, by you and your team.

The more you know, the more your business grows.

Question 7

Western Union Money Transfers

Accepted Answer

Offer Western Union money transfers from your shop and earn commission on every transaction, while connecting your customers with loved ones in over 200 countries.

Learn more about the benefits of offering Western Union.

Member Benefits

As an ALNA member, you'll have access to a range of exclusive benefits designed to support and grow your business.

Newspack Insurance

Staff & Wage Assistance

Local Retailers Hub

Leasing Support

Industry Roadshow Events & Networking

Grow Your Skills & Boost Your Business

Western Union Money Transfers

Subscribe to the
ALNA newsletter

Member Benefits

As an ALNA member, you'll have access to a range of exclusive benefits designed to support and grow your business.

Newspack Insurance

Staff & Wage Assistance

Local Retailers Hub

Leasing Support

Industry Roadshow Events & Networking

Grow Your Skills & Boost Your Business

Western Union Money Transfers

Subscribe to the ALNA newsletter

Subscribe to the
ALNA newsletter